We would like you to enjoy shopping with us in complete confidence and feel happy with your purchasing experience and the quality of your chosen product.
After your purchase you will receive an email from us asking you to review your experience and we'd be very grateful for any feedback you can provide, whether it's just that you love your new product or have some suggestions on how we can improve for next time as customer feedback is crucial to us in shaping and growing our business.
Garden Trading is proud to be amongst the first brands to be awarded Feefo’s Platinum Trusted Award, the highest award which launched in 2020. Feefo operates a unique ratings system formed entirely by real customers, and grant Trusted Awards to brands delivering exceptional customer service. The Platinum Trusted Award is given to those who show consistent achievement, sustained over three years.
We’d like to say a big thank you to all our customers for submitting ratings and reviews following their purchases.